Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
See item details for return and exchange eligibility.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
Custom & Personalized Orders 🦋
Every item is handcrafted in our smoke-free, pet-free studio. Because we use limited-edition fabrics, each piece is unique—just like the child who owns it!
Quality & Care 🧵
To ensure a "soft place to rest" that lasts, all items feature professional double-stitched seams and custom pinked edges to prevent fraying.
Care Instructions:
Machine wash cold (gentle cycle).
Tumble dry low or line dry.
Cool iron if needed.
Our Mission 🤗
We believe every child deserves their very own pillow that feels like a hug. Please note: as these are handmade, slight variations in pattern placement add to the handcrafted charm of your exclusive "Pillow House" find!